Terms of service

These Terms of Service govern your access to and use of DeckPeek, including its websites, dashboards, document viewers, and related services. “DeckPeek,” “we,” “us,” and “our” mean the service operated under the DeckPeek name.

DeckPeek is an independently operated service based in the United States. Questions about these Terms can be sent to hello@deckpeek.com.

By creating an account, purchasing a plan, accepting an invitation, or otherwise using the service, you agree to these Terms. If you use the service for an organization, you represent that you have authority to bind that organization. You must be legally able to enter into this agreement and must not use the service if applicable law prohibits it.

Provide accurate account information, keep your credentials secure, and tell us promptly if you believe your account has been compromised. You are responsible for activity performed through your account and for choosing appropriate roles for workspace members.

Workspace owners control membership, billing, documents, links, and workspace settings. Members may lose access when an owner removes them, a subscription changes, or the workspace is deleted. You may not transfer, sell, or share an account in a way that defeats account or plan limits.

You retain ownership of documents, media, branding, agreements, and other material you upload or submit. You give us a limited, non-exclusive license to host, store, inspect, reproduce, display, and transmit that content only as needed to operate, secure, support, and improve the service or comply with law.

You represent that you have the rights and permissions needed to upload and share your content. You are responsible for the people you invite, the links you distribute, the access settings you choose, and any promises you make to viewers. Do not treat an unprotected link as confidential merely because it is difficult to guess.

We do not claim ownership of your content. Feedback about the service may be used without restriction or compensation, provided we do not identify you publicly without permission.

The service lets workspace members create controlled links and view activity such as opens, viewing time, page engagement, approximate location, referrer, and viewer identity when email collection is enabled. You must provide any notice and obtain any consent required before using these features with viewers.

Analytics are operational signals, not certified evidence. Network conditions, browser behavior, blocked scripts, repeated visits, and other factors can make measurements incomplete or approximate. You must not use analytics to make unlawful, discriminatory, or high-risk decisions about a person.

Each plan includes stated limits for active documents, storage, file size, pages, members, and features. Limits are enforced across the workspace and may prevent new uploads, invitations, or configuration changes. Current plan details appear on the pricing and Plan pages.

We do not charge usage-based overages. At launch, view traffic, analytics events, and notification emails are not sold as metered allowances. They remain subject to reasonable and fair use, the Acceptable Use Policy, abuse-prevention controls, security controls, and operational safeguards. We may throttle or temporarily limit activity that threatens the service, other customers, or provider limits. Reaching a stated plan limit blocks the next affected action without adding an overage charge or deleting existing content solely because the limit was reached.

Paid subscriptions are billed in advance through Stripe and renew automatically until canceled. You authorize us and Stripe to charge the payment method associated with your subscription, including applicable taxes. You can manage or cancel a paid subscription from the billing portal. Pro does not include a free trial; you can use the Free plan to evaluate the service before purchasing. Cancellation takes effect at the end of the current paid billing period.

Except where law requires otherwise, charges are non-refundable and we do not provide credits or prorated refunds for unused time. If a subscription payment fails, the workspace moves to the Free plan immediately. Existing content is not deleted solely because of that billing change, and Pro access is restored when Stripe confirms a successful payment. We may change pricing or plan contents prospectively, with reasonable notice for changes that materially affect an existing paid subscription.

You must follow our Acceptable Use Policy. You may not probe, disrupt, overload, reverse engineer, bypass access controls, misuse another person’s data, or use the service to violate law or third-party rights.

We may investigate reports and restrict a link, quarantine a file, preserve relevant records, remove content, limit functionality, or suspend an account when reasonably necessary to protect people, the service, or legal rights. Serious or repeated violations may result in permanent termination and may be reported to appropriate authorities when required or permitted by law.

The service, excluding customer content, is protected by intellectual property laws. These Terms give you a limited, revocable, non-transferable right to use the service as intended; they do not transfer ownership of our software, designs, trademarks, or other technology.

If you believe hosted material violates your rights, use our abuse report. We may remove or restrict material and suspend accounts where appropriate.

We work to keep the service available and secure, but we do not promise uninterrupted or error-free operation. Features may change, and we may perform maintenance, address incidents, or discontinue a feature. You are responsible for retaining source copies of important files and exporting information you need.

Third-party services, including payment, email, hosting, domain, and network providers, may affect availability. Their separate terms may apply when you interact with them directly.

You may stop using the service at any time and may delete your account from account settings, subject to active legal or safety preservation obligations. Deleting a workspace or account can permanently remove documents, links, analytics, and member access.

We may suspend or terminate access for material breach, nonpayment, security risk, unlawful conduct, or use that could harm the service or others. When practical, we will provide notice and a reasonable chance to cure a remediable issue.

To the fullest extent permitted by law, the service is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.

To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunity. Our aggregate liability arising from the service will not exceed the greater of US $100 or the amount you paid us for the service during the twelve months before the event giving rise to the claim.

Some jurisdictions do not allow certain exclusions or limits, so those provisions apply only to the extent allowed. Nothing in these Terms limits rights that cannot legally be waived.

We may update these Terms to reflect product, legal, or operational changes. We will post the revised date and provide additional notice when a change materially affects your rights. Continued use after the effective date means you accept the revised Terms.

Questions about these Terms can be sent to hello@deckpeek.com or through our contact page.

Contact us